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Telephone Services

Support is provided for telephone system problems, feature use, and voice mail.  Dialing instructions, feature user guides for both digital and analog telephone sets, and voicemail instructions are available in the campus directory or by clicking on the appropriate link below.
  
We all need to remember that every call is an opportunity to enhance customer relations and the image of the University.  Telephone etiquette and courtesy are more than good manners, they are good business practices.  Click here for powerpoint training presentation on Campus Phone Systems Etiquette and Customer Service


Nortel Digital Phone Instructions
Analog Phone Instructions
PBX Voicemail Instructions

 
The following recommended digital telephones are compatible with our PBX telephone system:
  
Nortel Meridian M3903 digital multi-line telephone
Nortel Meridian M3904 digital multi-line telephone
  
Hamilton Hall Student Services Center has a Norstar telephone systems.  Dialing instructions, feature user guides and voicemail instructions are available by clicking on the link below:

Norstar Dialing Instructions and Station Features
Norstar voicemail instructions